[Somber Illusions]

I purchased my plane ticket from Expedia about six weeks ago. I am going to fly ATA and then continue to Kentucky on Continental. Before I purchased my tickets, I made sure that both airlines allowed pets in the cabin. They clearly stated that pets were allowed in the cabin, and they didn't give any exceptions. Today, I randomly called ATA to get an idea on how much it would cost to fly her with me, that's when all hell broke loose. Some bitch said that they don't allow rabbits anywhere on the plane, including cargo. I comely told them that their website stated pets were allowed, and they didn't give any exceptions for rabbits. They confirmed they wouldn't allow it, and I said that was false advertisement. I asked to speak to their manager, and she even refused that!

I then contacted Expedia and told them my situation, she was very pleasant to work with and tried her best to help with the situation. She called ATA and gave them my situation, they said that they do allow rabbits on straight flights, but usually don't on connecting flights, which I had. ATA then told the Expedia lady to contact Continental and see if they would allow the rabbit on their flight. Expedia did so and got a positive response. She then re-contacted ATA and got another person and confirmed that Continental would allow the rabbit. This one said that they did not allow rabbits and she didn't know who told Expedia that they did. Again, they refused any association with the manager. We were stuck.

I was so fucking pissed, I even tried to get my money back from the ticket purchase, but it was a non-refundable ticket.