|
Based on the previous posts, I want to clarify a thing or two:
I work on enterprise based servers (no Star Trek puns please, I am already nerdy enough!), I do NOT fix "PCs".
The machines I maintain and the software that runs on them are used by international banks, military, huge consumer based companies like cell phone and cable companies etc. These are servers that are up and running 24/7/365 and lose a million dollars for every minute they are down.
I should be clear that this kind of tech support comes with very high profile, high stress demands, and so it is more than just a technical challenge; one must be able to think as a lawyer when divulging bad news to a Customer, think like a politician when on a conference call together with competitors and Customers, and of course have a quick mind to analyze symptoms and data and arrive at accurate conclusions, then discuss them in a way that will not reflect poorly on my company.
THAT's why they "pay me the bucks". Make sure you can handle stress well before you go for this kind of career.
|