Power Hosting Online is a relatively young company. Their website's in the process of being redesigned (for obvious reasons), and they don't have much in the way of advertising, but compared to other hosting companies that I've done business with and/or worked for, they're excellent.
At larger name hosting companies, there was a marked lack of concern for the customer's needs. Instead of issue resolution, they focused on speed. It didn't matter if the customers had their problems solved or not, so long as call times were low. More than half of the time, the technical support representatives were told to "ticket the issue and move on" to another customer, leaving the first customer's issue unresolved and in someone else's hands. The customer was juggled back and forth, and more often than not, technicians would receive phone calls day after day from the same people, angry and demanding to know why their email wasn't working, why they still couldn't view their website. A quick check on the status of the ticket revealed that the admins hadn't even looked at it for days. The billing departments had a bad habit of taking payments... and then never entering the paying customer's information into the system. Botched server updates erased customers' websites. Transfers were never completed.
Power Hosting Online was literally built with resolving these problems in mind. They agreed with the customers that such rude and inefficient service was uncalled for, and needed to be dealt with. Your website should be up and running, your email should arrive like it should, and you should never be ignored when you have an issue or a concern.
PHO's technical support representatives are top notch. They're experienced in website coding, programming, software, hardware, and email systems and issues. They don't hang up until every question is answered, until every possible issue is resolved. The sales staff is friendly, thorough, and professional. They ensure that transactions and cancellations are executed swiftly and without error. The design staff has a keen eye for web sites and designs that stand out, and work with the customer to ensure that their website suits their needs perfectly. Often the department can have a sample design ready for the customer within one to three business days after receiving a request.
With other hosting companies, you may have to pay up to $30 a month for web hosting. That's approximately $360 a year! Power Hosting believes that web hosting should not only be easy, but affordable. With PHO, you pay one low yearly fee, and there are different plans to suit your needs. Purchase a domain name and reserve it for only $15 a year. With their Family Plan, get 1 gig of storage, 25 gigs of bandwidth, 4 databases, and 250 email accounts, all for only $60 a year. With their Business Plan package, get 2 gigs storage, 50 gigs bandwidth, 8 databases, and 500 email accounts, for only $120 dollars a year. Think about it. With Power Hosting, you're saving more than $150 a year!
They also believe in giving their customers the tools they need. They give you the ability to view and edit your account information, check your web mail, and view your site's statistics, all in one place. Their account and file management software is easy to learn and easy to use.
Need technical support? Call them, send them an email, or talk to them live via LiveChat on their website. There's always someone available to speak with you.
If you're sick and tired of dealing with the hassles presented by other hosting companies, or are just looking to save money, give Power Hosting Online a try.
The web address is
http://www.powerhostingonline.com
